You can't improve what you can't visualize. Platformattic exposes everything to the top.
Document Process Tasks
Process documents are often boring and neglected. Use checklists to enforce your processes instead.
Track and Enforce SLAs
Set up SLAs for every stage in your process. Ensure nothing falls through the cracks.
Disclaimer: These are Belian Tech products. We use Platformattic to manage software development (PageDash) and tutor requests/applications (FindTutor). Similarly, Platformattic is built with Platformattic.